- 2.Shipping & Delivery
- - What Shipping Methods Do You Offer?
- - What Countries or Regions Do You Ship To?
- - Free Shipping Service
- - Customs Clearance
- - Do You Ship to PO Boxes or APO/FPO Military Addresses?
- - How to Estimate the Delivery Date
- - How to Track the Package
- - Why Was I Asked for a "CPF" Number? (Brazilian Customers)
- 3.Returns & Refunds
- 5.Using Your Account
- 6.Faucets Buying Guide
- 7.Lighting Buying Guide
Free Shipping Service
Our Free Shipping Service covers most countries in North America, Europe and Asia. Please check the chart below to see which countries enjoy our Free Shipping Service:
Other countries need to share a part of shipping fees with us because of more expensive shipping costs. The shipping rates calculate during checkout, depending on types and quantity of items; size and weight; and the destination country.
We do our best to ensure that shipping is correctly calculated before you purchase; however, at times it may not be possible to do so accurately. We reserve the right to notify you after you’ve purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you also have the right to modify or cancel your order for a full refund.